Showered in Diamonds

Think rain on your wedding day is bad luck? Not if you purchased your engagement ring from Dalzell & Co.! An inch or more of rain on your day of wedding bliss means that new ring sparkling on her finger is free! Visit our store for complete details!

Gold Buying

Dalzell & Co. welcomes guests to trade in jewelry items, diamond, gold, silver, sterling silver flatware, coins, and stamps. Even if you didn’t buy it here, we take trade-in jewelry to use toward custom design, a new purchase, or cash.

Visit our store to see how your unwanted items can be turned into treasured pieces or money in your pocket.

Financing 

On these special occasions, you want to focus on the person not how you’ll pay. Now you can with the American Gem Society Credit card, issued by Wells Fargo Financial National Bank. Celebrate the special occasions…and the everyday ones too, with a revolving line of credit to use time and time again. With a competitive, extended credit promotion, you have the option to make payments over time.

Lifetime Diamond Upgrade

Diamonds purchased at Dalzell Jewelers may be traded in by the original purchaser for 100% of the original purchase price towards the purchase of a new item of greater value. This lifetime diamond trade-in policy applies exclusively to solitaire diamonds, the center diamond of engagement rings, diamond stud earrings, and diamond solitaire pendants. All trade-in diamonds must be in the original purchase condition at the time of the trade-in.

90 Days Layaway 

To place an item on layaway requires a minimum of 20% down. The item stays at Dalzell Jewelers until the item is paid in full. We do not mail a statement in regards to your layaway account, however a monthly payment is required to keep the layaway active. If the layaway is cancelled after 90 days, items will be returned to stock and a 10% restocking fee will be deducted before any refunds are issued.

30-Day Exchange

Items in original condition may be refunded in full within 14 days of purchase. Exchanges may be made within 30 days of your original purchase. Cash purchases will be refunded by check within 7 days of the date of return. Purchases by check require a 14 day waiting period from the date of purchase before a refund check will be issued.

Privacy Policy

The Dalzell & Co. website (the "website") is operated by Dalzell & Co. ("Company"). These terms of use (the "Terms of Use") govern the use of the website. Your privacy is very important to us. We do not sell or otherwise provide your personal information to third parties for any reason, except as required by law. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. In this Privacy Policy we provide detailed information on when and why we collect your personal information, how we use it, and how we keep it secure.

Collection and Use of Personal Information

In general, you can browse our website without giving us any personal information. We use Web-tracking software to analyze traffic to this website in order to understand our customers' and visitors' needs and to continually improve our site for them. This Web tracking software collects only anonymous, aggregate statistics. However, certain activities on our site may require you to provide personal information. For example you need to provide this information to submit a unique proposal idea or to contact us.

Disclosure of Personal Information

We do not sell or otherwise provide your personal information to third parties for any reason, except as required by law.

Children and Privacy

Our website does not offer information intended to attract children. Dalzell & Co. does not knowingly solicit personal information from children under the age of 13.

Security of Personal Information

We have implemented industry-standard security mechanisms and procedures to protect data from loss, misuse and unauthorized access, disclosure, alteration, and destruction when you submit any form on dalzellandco.com.

Use of Cookies

A cookie is a small text file containing information that a website transfers to your computer's hard disk for record-keeping purposes. Cookies allow us to provide a user-friendly registration and log-in process. A cookie can not give us access to your computer or to information beyond what you provide to us. Most Web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our website, but you will not be able to take advantage of offers or activities requiring registration.

Links to Other Websites

Our website contains links to information on other websites. We do not have any control over these other websites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, consult that site's privacy statement.

Unsubscribing or Changing Your Account Information

If you have subscribed to receive email correspondence from Dalzell & Co., you may change your preferences or unsubscribe at any time by following the instructions provided in the emails.

Your Consent

By using our website, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We may change this Privacy Policy from time to time and without notice. If we change our Privacy Policy, we will publish those changes on this page. If users have any questions or suggestions regarding our privacy policy, please contact us at:

contact@dalzellandco.com

Phone: 815.455.3600

41 N. Williams Street

Crystal Lake, IL 60014

Updated October 12, 2011.

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