Thank you Dalzell and Diana for making our special day really be special...
Last Friday morning I awoke to a very sad Grandmother that didn't have a special gift for her first Granddaughter. Off to the religious store for a Cross, but then I needed an engraver ASAP!!!! Figuring that it wouldn't happen in time for Sundays baptism I tried your store. There I met the wonderful Diana who walked this old man through the whole process. The engraving took about 15 minutes. When she showed it to me the font made my "z" look like an "x". My wife would have excepted it but probably would have cried. Diana told me to have lunch and come back. Upon my return she had a new plate and a new font. Thank you Dalzell and Diana for making our special day really be special.Pete Via Direct Email 10-February 2014
I'll be sure to tell them all about Dalzell Jewelers...
I have very much enjoyed working with the both of you (Steve and Jenny.) I can't wait to see the final product! I'm at the age where my friends are getting married, I'll be sure to tell them all about (Dalzell Jewelers.) I thought it would be nicer to give my business to a local place instead of a big box store. I very much appreciate your help!Eric Via Direct Email January 2014
Such amazing quality and service!
Sarah gave us a 5-star recommendation and shared, "Such amazing quality and service!Sarah Via Facebook December 2013
Very helpful and explained the whole Pandora phenomenon
Stopped by here to pickup a gift for my wife's upcoming birthday. Pandora website gave me the address. Tim was very helpful and explained the whole Pandora phenomenon. Check it out.Jimmy Via Yelp 18-November 2013
Wouldn't purchase jewelry any other place
Wouldn't purchase jewelry any other place. THE Crystal Lake Jeweler.Corbie Via Facebook 30-September 2013
Top to bottom, the best jeweler anywhere!
I have many pieces from their fantastic Pandora selection, had our Tag Heuer & Raymond Weil watches cleaned & repaired and even had a custom pendant made at Dalzell. Top to bottom, the best jeweler anywhere!Jennifer Via Facebook 28- August 2013
I love the ... professional sales staff
I love the fresh-baked cookies and the professional sales staff.Karen Via Facebook 2013
I was impressed...
I visited Dalzell on a very busy day --- the Saturday before Mother's Day. I was interested in purchasing a few Pandora Charms for my sister-in-law for Mother's Day. I was impressed with the selection and the service was excellent.Kristen Via Yelp 04- June 2013
The price was the most reasonable of all the stores
My fiance and I have just ordered our matching wedding bands here. The consultant, Andrea, was very nice and friendly while we were figuring out what styles we liked. After deciding what band we liked, we inquired on whether the band can be smaller width-wise for me. The company that they order from can do that. I am glad that they have a diverse range of products available to meet the customer's needs, especially in this case. The price was the most reasonable of all the stores we had looked at, so I shall be coming back.Lauren Via Yelp 18- February 2013
Hands down best jeweler in the county
Hands down best jeweler in the county. They worked with my fiance to find THE perfect engagement ring. We're lifers now. :)Brittany Via Facebook 02-December 2011
Dalzell is THE place to go for jewelry and repairs in Crystal Lake!
You know that feeling, when you walk into a jewelry store and you all of a sudden feel like you're in a pretentious place? You won't have that feeling at Dalzell! The staff is so friendly, down-to-earth, helpful, knowledgeable and not the least bit judgmental. They also did a phenomenal job reconstructing my broken rings. Dalzell is THE place to go for jewelry and repairs in Crystal Lake!Ruthie Via Yelp 21- March 2011
Dalzell stands behind their jewelry and their work
I can not say enough about this place. We usually bought our jewelry here and occasionally my husband would buy at (another retailer.) Dalzell stands behind their jewelry and their work. When I have had a problem they always take care of it - above and beyond what I expect. For example I cleaned my necklace from (another retailer) and a diamond fell out. Luckily I recovered the diamond and brought it to (the other retailer) where they wanted to charge me $30 plus dollars to set the stone back in their piece. I had a ring that I took to Dalzells to fix a prong. A couple months later the prong wore down and I lost the diamond. I took it to Dalzells and they not only set it it free but replaced the diamond no charge. I don't buy jewelry from anywhere else anymore. They are awesome.An anonymous Customer via Google+
Thanks as usual for your wonderful service and selection
I was happy to find that you carried the newest TAG Heuer Titanium Professional Golf/Sport Watch. I wear it all the time and I love it. Thanks as usual for your wonderful service and selection."Bob Via Direct Email
My wife was so happy and pleased with the way it turned out!
Working with Steve Dalzell made my engagement ring shopping so easy. I presented him with a few thoughts with regards to how I wanted my ring designed and he turned it into a beautiful piece of jewelry. Not only that, but my wife was so happy and pleased with the way it turned out! Thanks to Steve and Dalzell & Co. I couldn't have asked for a better experience, company, or person to work with!Ryan Via Direct Email
Now THAT'S confidentiality!
For Christmas last year, I picked out a ring for my wife from Dalzell. Little did I know that my wife had ordered a watch for me as well. The entire time we were working with the great people at Dalzell, no one there ever let slip that the other spouse had been in. Now THAT'S confidentiality!Mike Via Direct Email
We now have two beautiful rings that will be cherished for many years
Recently, my mother and I were privileged to work with Dalzell Jewelers in custom designing two rings. We brought in a favorite ring of my late Grandmother to see if two rings could be made utilizing her diamonds. We were hoping to have an heirloom created that would remind us of Grandma Olga each time we wore it. The designer listened to stories of Grandma and felt as if he had a sense of who she was and what she might like us to have. After meeting with a designer, many detailed options were presented to us. The first time we saw the completed rings was breathtaking! The skilled craftsmanship that went into creating the rings was clear to see. Working with Dalzell Jewelers through the entire process was nothing less than enjoyable! We now have two beautiful rings that will be cherished for many years!Ann Via Direct Email
We entrusted Dalzell Jewelers, and now they have us foreve
When making a luxury purchase of art, jewelry, automobiles, real estate, etc. the relationship whom you do business must be built on integrity and trust. My husband and I are watch collectors, we just love our watches! We needed to repair three of them, two of which are nearly irreplaceable, it took us years to find someone we trusted with the repairs. We entrusted Dalzell Jewelers, and now they have us forever.Julie Via Direct Email
I know I can trust Dalzell to get it right
For my 45th birthday, my husband took me to Dalzell to choose something special. I did fall in love with a certain gemstone in a display case. The terrific people at Dalzell worked with me to design a pendant and matching earrings using the same stones. When the pieces were finished, they were exactly what I had in mind. I feel so special wearing this unique jewelry! I know I can trust Dalzell to get it right.Dana Via Direct Email
Please tell Steve I love...love...love my ring
Please tell Steve I love...love...love my ring. It is too unique. Also please have him thank Andy for the design. I can't wait to show it to everyone and brag about my wonderful jeweler.Jill Via Direct Email
The process was quick and easy
Steve Dalzell from Dalzell Jewelers was very helpful when I was dealing with my father's estate. The process was quick and easy.Bobbie Via Direct Email